Scams

How to avoid the latest scams

Vigilance is key when it comes to protecting yourself and your loved ones from scams.

Scammers are finding more ways to target people.

If you think you have been scammed / your FCU account has been targeted please get in touch with us as soon as possible!

Click here to see a video from the AM show with some tips on how to avoid the latest scams. 

Netsafe have launched a smart new tool called Check Netsafe to help you discern if a link (or website) is a scam or legitimate, check it out here.

Scams and Fraud

  • Scams affect people of all backgrounds, ages and incomes across New Zealand. We are continuously getting bombarded with tactics from scammers and at some point, we may be vulnerable to a scam.

    One way to protect ourselves is being able to recognise the warning signs of a potential scam. Click here for more information.

  • Skimming occurs when an illegal device is installed on an ATM or point-of-sale (POS) terminal.

    This illegal device captures card data (e.g. card number) and the cardholder's PIN number.

    This data is then used to create a cloned card which is then used to make fraudulent cash withdrawals and purchases from the cardholder's bank account.

    If you believe your card has been used somewhere that had a skimming device installed please report to the Police immediately.

    If you have had unauthorised transactions on your account contact us.

  • Remember: First Credit Union will never ask you for your Internet passwords or ask you to download any remote access software! 

    Recently there has been an increase in fraudsters posing as fraud teams from various banks in an attempt to get your information and gain access to your account. Click here for more information.

  • New Zealander's are currently being affected by malware campaigns which spread through attachments or links in emails. Click here for more information.

  • Sending a hyperlink is a common tactic used by scammers, according to cybersecurity agency CERT NZ. When receiving an email take the time to ensure that the email is legit before clicking on any hyperlinks. Scam and phishing attacks can be focused on getting your bank account details.

    First Credit Union will never contact you asking for your Internet Banking password and/or PIN. If you have any concerns about an email you have received, get in touch- we are here to help!

  • It's best to act with caution!

    Text message scams change all the time. 

    Common scam text messages include:

    • The sender trying to scare you into thinking some of your information has been stolen/exposed
    • A link that requires you to enter personal or financial details 
    • Trying to convince you that they are a third party asking you to confirm some of your details/make a payment

    If you are unsure about a text message you have received, DO NOT click on any of the links (if provided) and contact the company that has supposedly sent the text to confirm it is legit.