Join the team

Join the First Credit Union family!

We've been helping everyday Kiwis achieve their financial goals for nearly 70 years!

We are proudly owned by the members who bank with us and as an employee of First Credit Union you can be guaranteed that we will put YOU first. 

We serve over 50,000 members across New Zealand, with branches from Whangarei to Invercargill, and offer plenty of opportunities for you to progress through the organisation.

Not only will you get to work with a great bunch of people, there's also a few other perks to working at First Credit Union that you should know about:

  • Birthday Holiday: Celebrate your birthday on us! Every year you will receive 1 day off for your birthday.
  • Enjoy exclusive discounts on the FCU staff benefits app: Our staff benefits app is loaded with discounts and deals for you from companies like Noel Leeming, Torpedo 7 and JB Hi-Fi.
  • Special staff rates: Staff at First Credit Union are eligible for special staff only rates on Term Deposits, Personal and Home Loans.
  • Flu vaccinations: Our staff's health is important, to help you stay healthy over the winter months we arrange for a nurse to come on site to give those who want them a flu injection.
  • FREE Eye tests: We'll pay for one optometrist appointment per staff member, per year.
  • Medical Insurance: As a staff member of First Credit Union you will qualify for subsidised health insurance through Southern Cross and discounted premiums are available for immediate family members. 
  • Life Insurance: We've got you covered with a group accidental death and permanent disablement insurance policy.
  • KiwiSaver: Plan for your retirement! We'll enroll you with our preferred KiwiSaver provider (Simplicity) when you start working for us. You can opt out or change providers at any stage.

Current Vacancies

  • Hamilton Branch

    Full time, permanent

    We are looking for a motivated and personable Member Solutions Consultant to join our Hamilton team.

    As a key member of the team, you will provide exceptional service to members, assist with everyday banking needs, and identify opportunities to support members with loans, investments, insurance and other financial products. 

    Key Responsibilities include:

    • Assisting members with account enquiries and account maintenance
    • Opening and closing accounts
    • Supporting internet banking and mobile app services
    • Processing transactions accurately and efficiently
    • Assisting with loan applications and documentation
    • Promoting appropriate First Credit Union products and services
    • Responding to enquiries in person, by phone, and online
    • Ensuring compliance with internal policies and regulatory requirements

    To be successful in this position, you will have:

    • Previous customer experience or relevant life experience is an advantage
    • Strong communication skills and attention to detail
    • Good computer skills, including Microsoft Office
    • A proactive and positive attitude
    • High levels of integrity, professionalism, and confidentiality
    • Ability to work effectively as part of a team

    Experience in banking, financial services, lending, insurance or customer service is preferred but not essential. 

    Why Join First Credit Union?

    • Supportive and friendly team environment
    • Ongoing training and development opportunities
    • Opportunity to build a rewarding career in financial services
    • Be part of an organisation committed to its members and local communities

    If you're passionate about helping people and delivering outstanding service, we'd love to hear from you. For more information or a confidential discussion about the position, please contact Bronwyn at HR Connect Limited on 0800 131 557.

    Read to apply?

    Complete our application here. 

    We look forward to hearing from you.