Join the team

Join the First Credit Union family!

We've been helping everyday Kiwis achieve their financial goals for nearly 70 years!

We are proudly owned by the members who bank with us and as an employee of First Credit Union you can be guaranteed that we will put YOU first.

We serve over 50,000 members across New Zealand, with branches from Whangarei to Invercargill, and offer plenty of opportunities for you to progress through the organisation.

Not only will you get to work with a great bunch of people, there's also a few other perks to working at First Credit Union that you should know about:

Birthday Holiday: Celebrate your birthday on us! Every year you will receive 1 day off for your birthday.
Enjoy exclusive discounts on the FCU staff benefits app: Our staff benefits app is loaded with discounts and deals for you from companies like Noel Leeming, Torpedo 7 and JB Hi-Fi.
Special staff rates: Staff at First Credit Union are eligible for special staff only rates on Term Deposits, Personal and Home Loans.
Flu vaccinations: Our staff's health is important, to help you stay healthy over the winter months we arrange for a nurse to come on site to give those who want them a flu injection.
FREE Eye tests: We'll pay for one optometrist appointment per staff member, per year.
Medical Insurance: As a staff member of First Credit Union you will qualify for subsidised health insurance through Southern Cross and discounted premiums are available for immediate family members.
Life Insurance: We've got you covered with a group accidental death and permanent disablement insurance policy.
KiwiSaver: Plan for your retirement! We'll enroll you with our preferred KiwiSaver provider (Simplicity) when you start working for us. You can opt out or change providers at any stage.

Current Vacancies

Tauranga Branch
Full time, permanent
We are currently looking for a Member Solutions Consultant to join our team at our Tauranga branch. This opportunity is ideal for a positive, willing, contributing and adaptable person to be part of an awesome team. You will have a responsibility to provide support and assistance to First Credit Union’s members, matching their financial needs with First Credit Union’s products and services.
We are also actively involved in our community, and our staff take pride in the promotion of First Credit Union.  
Responsibilities
- Providing a level of service that is second to none.
- A high level of accuracy when processing requests from members.
- Ensuring appropriate member identification to minimise the unauthorised use or disclosure of personal information.
- Follow all policies and procedures and ensure relevant disclosures are made to members.
- Promoting First Credit Union’s products and services to members where appropriate.
Key Skills
- Previous experience in a front-line customer facing environment
- Must enjoy engaging and relating to people from all walks of life and can adjust communication style appropriately across a number of contact methods (online and over the phone)
- Ability to identify and resolve problems in a timely manner, using reasoning even when dealing with emotional topics
- Excellent time management, organisation, listening skills and show attention to detail
- Commitment to providing excellent service
- Resilient with the ability to work under pressure
- Excellent interpersonal skills and effective communication
- Intermediate computer skills
- A current drivers licence
Experience in working in a financial institution is an advantage, but not a requirement as full training will be provided to the successful applicant.
This is an excellent opportunity for you to join First Credit Union. In return, we promise you a supportive environment with a remuneration package & benefits that reward you for your efforts.
Keen to apply?
Please send your cover letter and CV through to Ana Braunias and we'll be in touch!
Hamilton Branch
Full time, permanent
We are currently looking for a Member Solutions Consultant to join our team at our Hamilton branch. This opportunity is ideal for a positive, willing, contributing and adaptable person to be part of an awesome team. You will have a responsibility to provide support and assistance to First Credit Union’s members, matching their financial needs with First Credit Union’s products and services.
We are also actively involved in our community, and our staff take pride in the promotion of First Credit Union.  
Responsibilities
- Providing a level of service that is second to none.
- A high level of accuracy when processing requests from members.
- Ensuring appropriate member identification to minimise the unauthorised use or disclosure of personal information.
- Follow all policies and procedures and ensure relevant disclosures are made to members.
- Promoting First Credit Union’s products and services to members where appropriate.
Key Skills
- Previous experience in a front-line customer facing environment
- Must enjoy engaging and relating to people from all walks of life and can adjust communication style appropriately across a number of contact methods
- Ability to identify and resolve problems in a timely manner, using reasoning even when dealing with emotional topics
- Excellent time management, organisation, listening skills and show attention to detail
- Resilient with the ability to work under pressure
- Excellent interpersonal skills and effective communication
- Intermediate computer skills
- A current drivers licence
Experience in working in a financial institution is an advantage, but not a requirement as full training will be provided to the successful applicant.
This is an excellent opportunity for you to join First Credit Union. In return, we promise you a supportive environment with a remuneration package & benefits that reward you for your efforts.
Keen to apply?
Please send your cover letter and CV through to Raman Nanua and we'll be in touch!