Alert Level Updates
Alert Level 1
From 11.59pm on Monday 21 September we move to Alert Level 1. This means that from Tuesday 22 September all our branches will be open to business as usual.
Alert Level 2
From midday Wednesday 12 August our region's (Waikato and Bay of Plenty) move to Alert Level 2.
Our Branches will remain open, however, services will be limited to only those that can't be done online or through our call centre (depositing cash or putting a pin on your card).
This means our branches will be:
* Limiting the number of members who can enter the branch at any given time
* Maintaining a register of those visiting the branch for contact tracing purposes
* Asking all members to adhere to the social distance guidelines set in branch and sanitize hands prior to entering
We will have a concierge at each branch, please follow their instructions at all times.
Please use our 24/7 banking products where possible and give us a call if you require further assistance.